Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 292,792 ratings
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Problems in the last 24 hours in East Los Angeles, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in East Los Angeles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Spectrum
Spectrum is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near East Los Angeles, Los Angeles County, California
The most recent Spectrum outage reports came from the following cities:Los Angeles, Downey, South Gate, Burbank, Alhambra, Whittier, Rosemead, Inglewood, Long Beach, Pasadena, El Monte, San Gabriel, Torrance, Hawthorne and Altadena.
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| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles | Internet | |
| Downey | TV | |
| Los Angeles | Internet | |
| South Gate | Internet | |
| Los Angeles | Internet | |
| Los Angeles | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near East Los Angeles, California
Latest outage, problems and issue reports in East Los Angeles and nearby locations:
- Victor Caballero (@victorcab) reported fromPasadena, California
@Ask_Spectrum It does no good as a business account your services for businesses are atrocious! You should be embarrassed. Down all day!
- Ulf Bjorlin (@ubjorlin) reported fromLos Angeles, California
@GetSpectrum @Ask_Spectrum Classy! Threatening to close my service during the pandemic! Funny how utility companies have promised not to interrupt any person’s service-and car loans and credit cards are all allowing leeway during this time. But not Spectrum! And no discounts!
- Mary farzaneh (@Maryfarzaneh) reported fromLos Angeles, California
@Ask_Spectrum Hi! The customer service is no help, the prices are to high for the quality of cable service compared to others.
- Jill Painter Lopez (@jillpainter) reported fromLos Angeles, California
@thaddock @GetSpectrum I’m sports, not music. I like music, but you would get Cyndi Lauper and the Gogos from me so I better quit while I’m ahead. Also, I’m listening to horrible elevator music.
- Wesley Chu (@wes_chu) reported fromLos Angeles, California
Day 4 without internet. I signed up for service 3 weeks ago. Thanks @GetSpectrum .
- Ronald E. Hughes II (@RonaldEHughesII) reported fromLos Angeles, California
*signs in to laptop to start working from home**discovers that @GetSpectrum internet is down**sighs in front of laptop, doesn't work from home*
- SteveHart (@iamSteveHart) reported fromLos Angeles, California
Do not subscribe to @GetSpectrum to watch @scoob - I’m changing to @DIRECTV for uninterrupted service. You’re welcome. @markwahlberg
- Chris Kalhoon (@ChrisKalhoon) reported fromLos Angeles, California
A 🤡 show @Ask_Spectrum @GetSpectrum with all disinformation on Apple TV now having 2 buy another 1 from your company after being told completely opposite AND wanting 2 charge more $ to upgrade internet after dropping $15-Gs 4 service for 10 years! Customer service blows 🐐s.
- Jill Painter Lopez (@jillpainter) reported fromLos Angeles, California
@RiseRams @GetSpectrum This is awful, Sam. Hope spectrum can get this figured out for you!
- Riley Saxon (@riley_saxon) reported fromTemple City, California
I have been worried about a robot uprising, but then talking to the @GetSpectrum @Ask_Spectrum automated system made me realize there’s no way they could beat us with how stupid that company is
- Myles Away (@BlessedPsycho) reported fromLos Angeles, California
My @Ask_Spectrum wifi is down. Again. This is a weekly thing at this point. #SpectrumDown #SpectrumOutage
- Riley Saxon (@riley_saxon) reported fromTemple City, California
@Ask_Spectrum Wasn’t even the hold time, my friend. Couldn’t even get in line for the hold time. It’s not your fault, I know. I’m canceling in three days so this is just my last chance to shame Sucktrum as a customer.
- SteveHart (@iamSteveHart) reported fromLos Angeles, California
Hey @GetSpectrum - your internet service is the worst. Even after upgraded to your best service I still couldn’t watch the new @markwahlberg movie #ScoobyDoo without interruption. Heading over to @DIRECTV
- Mary farzaneh (@Maryfarzaneh) reported fromLos Angeles, California
@GetSpectrum you have the WORST cable service that glitches and freezes every time I try to watch anything. By far the worst cable company
- Wayne Gurnick (@wrgurn) reported fromLos Angeles, California
@Ask_Spectrum now it seems they never scheduled the installation on the date they gave to me in the phone ... #Frustrating
- Jill Painter Lopez (@jillpainter) reported fromLos Angeles, California
@Think_BlueLA @GetSpectrum @Spectrum @SportsNetLA I’m guessing every internet company is overloaded right now. They did ask me to DM them with my account number so hopefully I get help that way
- Caroline Yao (@drcarolineyao) reported fromLos Angeles, California
@Ask_Spectrum At my wits end. Please help. Speeds 5/75Mbps upload/download since march Shelter in Place. Can’t work from home, send email or zoom. No streaming video. 2 spectrum technician visits who claim unfixable. I pay for premium service. #StayHome #frustated
- @Jennifer Stavros (@Scandalous) reported fromLos Angeles, California
@nytimes @GetSpectrum here in LA tried to get out of giving us the two months free internet. Absolutely the worst customer service I've ever experienced. It's a racket.
- Alfredo Dooley (@FredoDooley) reported fromLos Angeles, California
One thing this quarantine has shown me, @GetSpectrum has a sh*tty watch TV now app. It’s always hot issues
- Daniel Pipski (@dpipski) reported fromLos Angeles, California
@GetSpectrum @hbomax But don’t get spectrum tonight cuz the sight is down and my internet hasn’t worked all day.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Rene’ A (@Rennnyrunner) reported
@Ask_Spectrum application not working on Roku in San Antonio Texas . Any ETA ?
- Kevin Forbes (@kevinlforbes) reported
@Ask_Spectrum Actually, according to Netflix, HBO, Disney, Hulu, and Amazon, internet services in this part of the Midwest, are the same as they have been for weeks: crap connection after midnight, until around 5 am
- bonita coulson (@57bonz) reported
@Ask_Spectrum Is there issues with the App?
- TwoCatsTailoring 🎃 (@2catstailoring) reported
@Jaye_42 @GetSpectrum I can't either, tbh. But here we are. It's just stupid.
- Jason Azbell (@jason_azbell) reported
@GetSpectrum let me get this straight. You want me to pay you for your service, and then pay you more to use the services I pay for? $15 dollars per tv per month. Thx but no thanks. Y’all wonder why streaming services are putting you out of business
- TheSmokeBot (@TheSmokeBot) reported
@Ask_Spectrum No need dude I can basic troubleshoot on my own, fix your site, make sure it gives out correct information. My equipment is fine, my bill is current, and yet my internet is out even though it's only supposed to affect voice. You guys f***n suck.
- Jonah Mastaw (@J_Mast707) reported
@Ask_Spectrum anything being done about the outage in Red Bluff, CA? And no you’re not getting any account info or anything like that. No need for it. Plenty of other people in this area having problems too.
- bonita coulson (@57bonz) reported
@Ask_Spectrum Never mind - the app FINALLY came up. hank goodness for Paramount+
- Vanblod (@Vanblod_Tauren) reported
officially a week straight of my upload speeds being utterly broken. No word from the @Ask_Spectrum tech about any updates of maintenance crews either. This really sucks.
- Vanblod (@Vanblod_Tauren) reported
@Ask_Spectrum Is this the maintenance to fix the weird upload issues I reported in my area?
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